DVOL WEB MAIL: Log
in to check your messages.
DVOL TECH SUPPORT: Open
a trouble ticket
Delaware Valley On Line - Internet Services since 1984
536 Burmont Road, Drexel Hill, PA 19026 Map
Phone: 610-394-0900
Fax: 610-394-9162
Email Us: click here
Email Settings (effective 1/14/2008)
January 14, 2008, DVOL has converted to a new email system. It will
still support all of your favorite POP3 clients like outlook, outlook express,
eudora, mozilla, and thunderbird. However, you will need to make some slight
changes in your email client settings. Please see the information below
for making these simple adjustments.
Web mail for DVOL will be a whole new interface and system. In fact, we will
be offering members two options to choose from and you may switch between
them at anytime. For basic users or those who want a simple email
interface, we will be offering SQUIRREL MAIL. For those who want a greater
range of features, we offer HORDE MAIL. Please find below information for
logging in and using your new accounts.
LOGGING IN TO WEB MAIL
WebMail Access: http://www.dvol.com/webmaillogin.php
Access through DVOL's Home Page as before -
Click on EMAIL at http://www.dvol.com
Username: username@dvol.com (your full email address)
Password: previously supplied to you with your old account.
Once logged in, select a web mail system - Horde or Squirrel Mail and click
on icon. You may also configure settings on your log on page as well to
forward emails, create auto-responders and change passwords.
If you are unable to log in for any reason, please contact
tech support and provide full name, username and password so we can
update your records.
USING DVOL WEB MAIL (User Guides)
For Squirrel Mail, click
here
For Horde Mail, please see the help button once logged in.
USING POP3 EMAIL FOR DVOL DIAL UP USERS ONLY
For Outlook, Outlook Express, Eudora, Thunderbird, etc.
Your email address will be username@dvol.com (stays the same)
Outgoing Mail Server (SMTP): smtp2.dvol.com (stays the same)
Incoming Mail Server (POP3): mail.dvol.com - NEW
SETTING YOU MUST CHANGE! (old setting was just dvol.com)
Username: username@dvol.com (stays the same)
Password: ****** (stays the same)
If you are unable to log in for any reason, please contact
tech support and provide full name, username and password so we can
update your records.
USING POP3 EMAIL FOR NON-DVOL CONENCTIONS
With Comcast, Verizon, Cavalier or other internet provider.
For Outlook, Outlook Express, Eudora, Thunderbird, etc.
Your email address will be username@dvol.com (stays the same)
Outgoing Mail Server (SMTP): You must use the outgoing server provided
by your Internet Provider.(stays the same)
Incoming Mail Server (POP3): mail.dvol.com - NEW
SETTING YOU MUST CHANGE! (old setting was just dvol.com)
Username: username@dvol.com (stays the same)
Password: ****** (stays the same)
SPAM FILTERING
The new email system has advanced Spam Filtering while still giving the
end user control of their own filtering system. Email will now be checked
against several major databases for known spammers and automatically matched
for removal. In addition, some systemwide filtering has been manually added
to get rid of blatent spam that is not otherwise picked up.
To create your own filters, we recommend only the use of HORDE Web Mail.
Once logged in, go to your Inbox and click on FILTERS in the menu bar across
the top. There you can click on New Rules to create a variety of filters
based on words in subject, to and from fields, as well as body of email.
Spam Filtering for Microsoft Outlook Users, Click
Here.
Spam Filtering for Outlook Express Users, Click
Here.
Black and White List
Also in your inbox, when reading any specific piece of email, you have
the ability to black list or white list the sender. Those senders on your
blacklist will be discarded or filtered from your inbox.
MOVING YOUR ADRESS BOOK ( Please Read!)
If you are using Outlook, Outlook Express, Eudora, Thunderbird or any other
pop3 email client to store your address book - you do not need to do anything!
Your system remains uneffected.
If you use WEB MAIL to store your addresses, unfortunately there is no easy
way to export your address book from the old system to the new one. The
old system did not offer any type of export function (unlike the new system
we are converting to). You will need to copy and paste your address to a
word document (good for backup as well) and then copy and paste them in
to the new web mail system. THIS MUST BE DONE PRIOR TO January 14th,
2008 or you risk loosing your address book. Please note, you will need
to select which web mail system you are using. Creating an address book
in horde does not automatically create an address book in squirrel mail.
You can of course create an address book in each system if you so desire.
SUGGESTIONS, TIPS and TRICKS WITH HORDE WEB MAIL
Fetching email from old server. (must be done
after 1/14/08 and before 1/31/08)
1. log in to horde email as noted above.
2. Click on Mail - Inbox in left hand menu. The click on Options in top
menu bar.
3. Select FETCH MAIL in body under Message Options column.
4. click on "Edit your preferences for accessing other mail accounts."
5. Select create a new acocunt.
6. From drop down box select only choice - Mail server type to connect to:
IMAP/POP3
7. Fill in only these fields as noetd....
Account's name: Old DVOL
Protocol: POP3 Autodetect (drop down box default)
Username: (put in your full email address here)
Password: (put in your email password on the old server)
Server: 207.106.134.23
Remote Mailbox: (leave blank)
Local Mailbox: inbox (default on drop down box)
Leave all other checkboxes unchecked
Click on create
8. Back at the main fetch mail options window check boxes presented, check
ONLY "Show the Fetch Mail icon on the menubar? "; leave "Fetch
Mail in a separate window? " unchecked. Click save options.
9. You should now have a fetch mail icon in the top menu bar. Click on it.
Be sure old dvol mail server is checked and click on fetch mail button.
This will now go out and log on to the old server and grab any email in
your inbox. It will NOT grab mail stored in folders on old system.
Security Certificate Warnings Upon Logging In:
Simply accept or permanently add the certificate to your browser to avoid
having this constantly appear. We use a non-standard certificate for email
whcih is most likely not in your browsers database.
Setting up the basics:
Once logged in to horde and before proceeding - click on OPTIONS from the
menu across the top of the page.
1. Click on and set up Personal information
2. Click on and set up Locale and Time
NEXT in left menu bar - expand Mail and click on Inbox
Once in Inbox - select Options (Inbox Options) from menu bar across top
of page
Here you have a variety of options you can set up to customize the look
and feel of your account. The most common defaults have already been pre-selected.
Deleting Messages
If you wish to have deleted messages moved to a Trash folder vs. just being crossed out in your inbox...select Deleting and Moving messages and then check all boxes that appear on this page and create a new folder called Trash. Save options and you will be good to go!